You guys pull two $** dollar payments and $** on some phone number that's not mine. I...

GetHuman-ladyrank's customer service issue with Metro PCS from May 2018

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The issue in GetHuman-ladyrank's own words
You guys pull two $** dollar payments and $** on some phone number that's not mine. I called about it and was told i wouldn't get a refund for the $** dollars that it would be applied to my bill for May full payment of $** dollars and June -$** from normal bill but this hasn't happened I with out phone service I disabled ** years old and should be on the *** plan, on a fixed income and I cant even use my phone due to it wont take me past the $** bill that is due.. This is Not good business and Im furious
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Metro PCS

Customer service issue
Reported by GetHuman-ladyrank
May 7th, 2018 - a yr ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
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Timeline
GetHuman-ladyrank started working on this issue
May 7th, 2018 8:19pm