The app to add to my complaint I go in the store they don't even understand how to spea...
GetHuman658440's customer service issue with Metro PCS from May 2018
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The issue in GetHuman658440's own words
The app to add to my complaint I go in the store they don't even understand how to speak English okay you guys already told me to tell him to give me another phone and every time I've been in there they will not do it okay I'm in a nursing home I'm a quadriplegic in a wheelchair it ain't easy for me to get back and forth to the store so I mean I'm tired of this I really am so somebody needs to get back with me and I need to get a new phone today it's been a year okay or I might as well just sign up for a new phone with someone else and get a free phone okay this is totally ridiculous you can't get a hold of a customer service ever I go to pay my phone bill and human can't talk to you I mean this is crazy I want to see if you actually do call back I'd have a heart attack probably and die in this nursing home let's see how long it takes sorry to have a attitude hey but if I don't pay my bill you'll shut it off alright but you can give me the wrong phone and changed my phone plan without even asking me and stuff okay and that's all right but let somebody be ** minutes late on their phone and you shut them up and I want you to make something good for a change
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