want to unlock phone but I get a message that the unlock process failed

GetHuman-sernaang's customer service issue with Metro PCS from April 2018

Help with my Metro PCS issue
The issue in GetHuman-sernaang's own words
The problem: want to unlock phone but I get a message that the unlock process failed
GetHuman-sernaang did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman-sernaang fixed the problem
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Metro PCS

Customer service issue
Reported by GetHuman-sernaang
Apr 27th, 2018 - 7 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 8 customers so far
Similar issue to 22086 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-sernaang started working on this issue
Apr 27th 5:26pm
GetHuman-sernaang indicated the issue is not fixed yet.
May 3rd 2:30pm