I paid my bill yesterday and they say I didn't and I have my confirmation code number

GetHuman634241's customer service issue with Metro PCS from April 2018

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The issue and preferred resolution, in GetHuman634241's own words:
The problem I ran into: I paid my bill yesterday and they say I didn't and I have my confirmation code number
I trust that Metro PCS will make this right and come up with a resolution that is fair.
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Metro PCS

Customer service issue
Reported by GetHuman634241
Apr 27th, 2018 - 3 mons ago
I have an issue with Metro PCS too
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Seen by 1 customer so far
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman634241 started working on this issue
Apr 27th 2:23pm