Couldn't do it - Shut down * of my phones - My daughter is getting her phone taken away

GetHuman623857's customer service issue with Metro PCS from April 2018

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The issue in GetHuman623857's own words
Shut down * of my phones ... Couldn't do it
My daughter is getting her phone taken away
Turn it off for a few days
I have an issue with Metro PCS too
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Metro PCS

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Customer service issue
Reported by GetHuman623857
Apr 24th, 2018 - 5 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 2 customers so far
Similar issue to 15544 others
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Timeline
GetHuman623857 started working on this issue
Apr 24th 5:00am