My second line hasn't been used in * months without my knowledge. She's ** yrs. - She...

GetHuman607328's customer service issue with Metro PCS from April 2018

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The issue and preferred resolution, in GetHuman607328's own words:
The problem I ran into: My second line hasn't been used in * months without my knowledge. She's ** yrs.
She is in another state so I was just informed..
Credit my account
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Metro PCS

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Customer service issue
Reported by GetHuman607328
Apr 18th, 2018 - 3 mons ago
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman607328 started working on this issue
Apr 18th 12:31pm