You keep changing my plan now my bill is over a$*** dollars I still don't have my hotsp...

GetHuman594016's customer service issue with Metro PCS from April 2018

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The issue in GetHuman594016's own words
You keep changing my plan now my bill is over a$*** dollars I still don't have my hotspot or my original plan
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Metro PCS

Samsung*$** plan
Customer service issue
Reported by GetHuman594016
Apr 16th, 2018 - 5 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 1 customer so far
Similar issue to 15798 others
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman594016 started working on this issue
Apr 16th 6:52pm
GetHuman594016 reviewed the items needed
Apr 16th 6:55pm