I payed my brothers phone bill online which didn't go through because he had a late fee...

GetHuman589405's customer service issue with Metro PCS from April 2018

5 views | 8279 similar | 0 following
Help with my Metro PCS issue
First: share to improve GetHuman589405's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman589405 to get a Metro PCS rep on the line!
Always use the GetHuman Phone to call Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman589405 may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman589405's own words
Make a payment to my brothers phone online through my phone I didn't know there was a late fee so I payed $**.** thinking it was going to automatically change his plan .which it didn't and he called himself to see if his phone bill was payed and they said it wasn't payed..so I need a refund on the payment I made.I have the confirmation number and account number to make things easier ... I payed my brothers phone bill online which didn't go through because he had a late fee and it was in a different account number
my brother called customer service and they said his phone bill has not been payed and I don't know how to undo the payment and get my money back
to get a refund back on my money as soon as possible
How GetHuman589405 fixed the problem

We are waiting for GetHuman589405 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman589405 fixes it.
This email address isn't valid

Metro PCS

Online payment
Customer service issue
Reported by GetHuman589405
Apr 12th, 2018 - 5 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 8279 others
0 customers following this


GetHuman589405 started working on this issue
Apr 12th, 2018 12:50am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies