I ran into a problem cause my phone wouldn't let me receive photos,text messages and s...
GetHuman562835's customer service issue with Metro PCS from April 2018
Help with my Metro PCS issue
First: share to improve GetHuman562835's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman562835 to get a Metro PCS rep on the line!
Always use the GetHuman Phone tocall Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman562835 may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman562835's own words
I was trying to get more space for my phone . ... I ran into a problem cause my phone wouldn't let me receive photos,text messages and so it told me that I had to delete some files, but it wouldn't let me do even that
This is a problem for me because I need my phone to work properly everyday.I took it to the Metro PCS store they told me that I qualify for a new phone This is were I got gipped, I felt sorry for the lady cause she was sick I offered to buy her a tea and I bought the man a hot chocolate, and when I returned my phone was ready I didn't pay attention to it until about a week and then I noticed the face covering started bubbling as if some had this phone before cause it look old instead of a bran new phone that just came out of the box. Then I start having problems with the phone, can't nobody hear me , the get hot and it drops calls. I just got this phone Feb. **nd and my insurance expired on ** of March so the store can't help me.
I feel like you should give me a new phone because this one is not working for me, I only had it for a month and I'm having problems. I truly believe that you guys sold me a used phone I have had phones from you before and I haven't had this kind of problem .I think that its wrong that you are doing people this way its FRAUD and now you wanna take me on the merry -go-round
I have an issue with Metro PCS too
How GetHuman562835 fixed the problem
We are waiting for GetHuman562835 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Metro PCS customer problems.