When visiting a store yesterday evening to begin service, the associate pointed out tha...

GetHuman-thespier's customer service issue with Metro PCS from April 2018

2 views | 8278 similar | 0 following
Help with my Metro PCS issue
First: share to improve GetHuman-thespier's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-thespier to get a Metro PCS rep on the line!
Always use the GetHuman Phone to call Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-thespier may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-thespier's own words
Return to Metro pcs with new service. ... When visiting a store yesterday evening to begin service, the associate pointed out that they would soon be closing & it would take time to set up new service on * phones. I apologized, told her I would come back & asked if they would be open today. She replied yes, normal hours opening at **:**pm. I returned to the store at *:**pm today & the store was closed. The hours on the door stated **:**pm-*:**pm with no notice of closing or special hours for today. I located another location to try to set up service & was told the store has been out of the phone I had selected for my * lines for * days and are not quite sure when they will be receiving more. I find it ridiculous that it is this difficult to start service with Metro PCS! I was returning to Metro because I was previously very happy with the service. This has been the complete opposite unfortunately.
See last answer

GetHuman-thespier did not yet indicate what Metro PCS should do to make this right.

How GetHuman-thespier fixed the problem

We are waiting for GetHuman-thespier to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-thespier fixes it.
This email address isn't valid

Metro PCS

* unlimited * hotspot plans on LG Stylo *s.
Customer service issue
Reported by GetHuman-thespier
Apr 1st, 2018 - 5 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 8278 others
0 customers following this

Timeline

GetHuman-thespier started working on this issue
Apr 1st, 2018 8:45pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies