One of my phone's screen has vertical lines on it for no reason and I was wondering if...

GetHuman610693's customer service issue with Metro PCS from April 2018

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The issue and preferred resolution, in GetHuman610693's own words:
One of my phone's screen has vertical lines on it for no reason and I was wondering if I can get another phone if my phone was on insurance
I trust that Metro PCS will make this right and come up with a resolution that is fair.
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Metro PCS

ZTE blaze it is the second phone * lines $** plan
Customer service issue
Reported by GetHuman610693
Apr 19th, 2018 - 3 mons ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
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Timeline
GetHuman610693 started working on this issue
Apr 19th 8:00am
GetHuman610693 shared this issue with friends on Facebook
Apr 19th 8:04am