I have Met Life High Option Dental Insurance through FEDVIP. Both my husband and I hav...
GetHuman-fragersx's customer service issue with Metlife Dental from February 2019
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The issue in GetHuman-fragersx's own words
I have Met Life High Option Dental Insurance through FEDVIP. Both my husband and I have had some extensive dental work recently. Both the Endodontist and the Dentist have mailed in claims and a Pre-treatment request. I have talked with two different customer service reps yesterday and today. They both state they have not received anything. I have talked with with dentists who have said they mailed the claims in on ****, ****, **** and will mail them in again. The service reps were not helpful. What can I do to get someone to find these claims and start processing them?
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