I have Met Life High Option Dental Insurance through FEDVIP. Both my husband and I hav...

GetHuman-fragersx's customer service issue with Metlife Dental from February 2019

8 views
 | 
339 similar
 | 
0 following
Help with my Metlife Dental issue
Next: our robot will wait on hold for GetHuman-fragersx to get a Metlife Dental rep on the line!
Always use the GetHuman Phone tocall Metlife Dental. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-fragersx's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-fragersx may need:
Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman-fragersx's own words
I have Met Life High Option Dental Insurance through FEDVIP. Both my husband and I have had some extensive dental work recently. Both the Endodontist and the Dentist have mailed in claims and a Pre-treatment request. I have talked with two different customer service reps yesterday and today. They both state they have not received anything. I have talked with with dentists who have said they mailed the claims in on ****, ****, **** and will mail them in again. The service reps were not helpful. What can I do to get someone to find these claims and start processing them?
GetHuman-fragersx did not yet indicate what Metlife Dental should do to make this right.
I have an issue with Metlife Dental too
How GetHuman-fragersx fixed the problem
We are waiting for GetHuman-fragersx to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Metlife Dental's attention and get better help faster. Tap below to get started.
Having Metlife Dental issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fragersx fixes it.
This email address isn't valid

Metlife Dental

Customer service issue
Reported by GetHuman-fragersx
Feb 28th, 2019 - 3 mons ago
I have an issue with Metlife Dental too
Not resolved
Seen by 8 customers so far
Similar issue to 339 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-fragersx started working on this issue
Feb 28th 8:32pm