I have enrolled in the Metabank online account and when i login it says that they have...

GetHuman5865471's customer service issue with Meta Bank Ipower from March 2021

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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman5865471's own words
I have enrolled in the Metabank online account and when i login it says that they have mailed me my debit card over ** days ago and i have never received it. When i call the customer service number provided it asks me for my zip code, SS * and DOB, which i provide but then the automated tells me that they cannot find an account associated with my info. I am not able to access my money and canno get into co tact with anyone to help me. This matter needs attention immediatly. I am tired of not getti g any service over this issue. I need access to my money.

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Meta Bank Ipower

Customer service issue
Reported by GetHuman5865471
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 630 others
0 customers following this

Timeline

GetHuman5865471 started working on this issue
Mar 19th 7:45pm