I activated a new card about three weeks after it came. There was already a ** dollar c...

GetHuman6625382's customer service issue with Merrick Bank from September 2021

Help with my Merrick Bank issue
First: share to improve GetHuman6625382's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6625382 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman6625382's own words
I activated a new card about three weeks after it came. There was already a ** dollar charge on it, marked as late. Minimum payment of ** due today ** Sept.*My card has not worked the past few days. *I am reluctant to make a payment unless I am guaranteed the card will work after doing so.*Thank you.

GetHuman6625382 did not yet indicate what Merrick Bank should do to make this right.

I just made the payment. Took a chance that the card will be usable after payment has posted.
How GetHuman6625382 fixed the problem

We are waiting for GetHuman6625382 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Merrick Bank's attention and get better help faster. Tap below to get started.
Having Merrick Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Merrick Bank

Customer service issue
Reported by GetHuman6625382
Sep 21st, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 490 others
0 customers following this

Timeline

GetHuman6625382 started working on this issue
Sep 21st 5:13pm
GetHuman6625382 indicated the issue is not fixed yet.
Sep 22nd 11:29am
GetHuman6625382 indicated the issue is not fixed yet.
Sep 22nd 11:31am