For over a week ALL Merrick Bank online payment sites have been unavailable. I have tri...

GetHuman4105352's customer service issue with Merrick Bank from December 2019

Help with my Merrick Bank issue
The issue in GetHuman4105352's own words
For over a week ALL Merrick Bank online payment sites have been unavailable. I have tried multiple browsers, multiple computers and even their mobile app and they are all the same. Not available, resets, due to Merrick Bank using out-of-date TLS

GetHuman4105352 did not yet indicate what Merrick Bank should do to make this right.

How GetHuman4105352 fixed the problem
They finally fixed their systems
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Merrick Bank

Customer service issue
Reported by GetHuman4105352
Dec 16th, 2019 - 2 years ago
Fixed
Seen by 17 customers so far
Similar issue to 269 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman4105352 started working on this issue
Dec 16th, 2019 5:45pm
GetHuman4105352 indicated the issue is not fixed yet.
Dec 16th, 2019 10:03pm
GetHuman4105352 indicated the issue is not fixed yet.
Dec 16th, 2019 10:04pm
GetHuman4105352 indicated the issue is not fixed yet.
Dec 16th, 2019 10:04pm
GetHuman4105352 confirmed the issue is fixed. Hooray!
Dec 20th, 2019 12:04am

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