The following reflects NO payment made. This is incorrect---see below...

GetHuman-glrizzz's customer service issue with Merrick Bank from August 2018

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The issue in GetHuman-glrizzz's own words
The following reflects NO payment made. This is incorrect---see below.------------------------------------------------------------------**Account Number **** **** **** *****Billing Cycle Closing Date*MERRICK BANK*PO BOX *******DALLAS TX *****-*****GREGORY L RIZZO SR**** W *TH ST*SIOUX FALLS SD *****-*****MERRICK ACCOUNT SUMMARY**Summary of Account Activity Payment Information***** Totals Year-to-Date*Interest Charge Calculation*Statement Date: *********Account Number: **** **** **** ******An amount with a minus sign (-) is a credit unless otherwise indicated. *********Previous Balance $*,***.*********Payments - $*.***Other Credits - $*.***Purchases * $*.***Cash Advances * $*.***New Balance $*,***.***Past Due Amount $**.***Credit Limit $*,***.***Available Credit $**.***Days in Billing Cycle ***Customer Service *-***-***-**** . Our office hours are ****.*New Balance $*,***.***Minimum Payment Due $***.***Payment Due Date *************** ***** LATE FEE **.******** ***** Interest Charge on Purchases *.******** ***** Interest Charge on Cash Advances **.***Total fees charged in **** $***.***Total interest charged in **** $***.*****************************************************************************************************Proof--payment made!!*U.S. Bank Account**Date *Description**Check **Deposits**Withdrawals**Acct Balance *Completed Transactions**************Electronic Check *Merrick Bank***** **$***.******In addition you charged a late fee for a $*** payment mailed on *********, due on ******!!!!!**Please correct or do I need to address Federal Reserve Board's Unfair or Deceptive Acts or Practices in regard to y*our corrupt policies?!**Please respond!!**Sincerely,*Greg Rizzo
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Merrick Bank

Customer service issue
Reported by GetHuman-glrizzz
Aug 17th, 2018 - a yr ago
I have an issue with Merrick Bank too
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Seen by 2 customers so far
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GetHuman-glrizzz started working on this issue
Aug 17th, 2018 5:11pm