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Mercedes Benz Customer Service

Answers to Common Problems

Use Mercedes Benz's Phone Number

Mercedes Benz's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Mercedes Benz.

Are there any special offers or promotions currently available? Yes, Mercedes Benz currently offers special promotions and incentives for their customers. These offers may vary by location, vehicle... Read more

How often does a Mercedes Benz need servicing? A Mercedes Benz typically requires servicing every 10,000 miles or once a year, whichever comes first. Regular maintenance ensures... Read more

What is the warranty coverage for a new Mercedes Benz? At Mercedes Benz, we offer a comprehensive warranty coverage for all our new vehicles to ensure the utmost satisfaction of our customers.... Read more

What is the fuel efficiency of different Mercedes Benz models? The fuel efficiency of different Mercedes Benz models depends on various factors, including engine type, size, and driving conditions.... Read more

Can I lease a Mercedes Benz? Yes, you can lease a Mercedes Benz. We offer competitive lease options for all our models. Leasing allows you to enjoy the luxury and... Read more

Do you offer roadside assistance for Mercedes Benz owners? Yes, we offer comprehensive roadside assistance for all Mercedes Benz owners. Our priority is to ensure that our customers receive... Read more

How do I schedule a test drive? To schedule a test drive with Mercedes Benz, you can typically do so through their website by selecting the specific make and model... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common Mercedes Benz customer support problems.

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Recent reasons customers contacted Mercedes Benz:

First I would like to say I have owned a Mercedes for the last ** years. My adult child...

My leased Mercedes Bens GLS*** has a factory defect and Mercedes Benz refuses to repair...

Antonio DeRosa*** Hallock Pl*Armonk, NY ******Cell (***) ***-*****Email A*****@***.com...

We own a **** S*** with **K miles on it. It is like new. The p***enger side door mirr...

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Does GetHuman work with Mercedes Benz?

GetHuman does not work with Mercedes Benz's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Mercedes Benz at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Mercedes Benz's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!