Hi Glen:*On my **** Mercedes the passenger side door handle had come off about six year...

GetHuman-snsmss's Complaint issue with Mercedes Benz from October 2019

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The issue in GetHuman-snsmss's own words
Hi Glen:*On my **** Mercedes the passenger side door handle had come off about six years ago and was replaced by your technician. Once again the same handle broke again and I have an appointment to fix it tomorrow. I can't understand why this happened. The original handle lasted eight years and the second one broke shortly.**I am a retired engineer since middle of **** and drive less than **** miles a year the passenger side is hardly used *- * times a week. This looks like poor quality on Mercedes parts and *or installation problems. This is also a big SAFETY issue.**Previously, we had purchased Volvo, BMW, and other American cars and we had kept them over ** years without any problem like this. On Volvo I had over ****** miles and no car handle broke ( car was donated to kids * car about three years ago). I think, on MBZ side this is a serious quality and safety issue.**Please advise.*Regards:*Suresh Shah

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Mercedes Benz

Complaint issue
Reported by GetHuman-snsmss
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 168 others
0 customers following this

Timeline

GetHuman-snsmss started working on this issue
Oct 17th, 2019 4:26pm
GetHuman-snsmss indicated the issue is not fixed yet.
Oct 17th, 2019 9:35pm
GetHuman-snsmss indicated the issue is not fixed yet.
Oct 17th, 2019 9:39pm
GetHuman-snsmss indicated the issue is not fixed yet.
Oct 18th, 2019 5:46pm
GetHuman-snsmss indicated the issue is not fixed yet.
Oct 18th, 2019 6:00pm
GetHuman-snsmss indicated the issue is not fixed yet.
Oct 20th, 2019 7:53pm

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