To whom it may concern,*item ID m*********** This item arrived broken, it was poorly pa...

GetHuman-kassraab's Damaged or Missing Item issue with Mercari from May 2021

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The issue in GetHuman-kassraab's own words
To whom it may concern,*item ID m*********** This item arrived broken, it was poorly packaged. The item also had damage the seller disclosed after I purchased it. I spent time and materials repairing the item. The seller agreed to refund $**.** of the $***.** purchase. Now it seems there is no way to refund for all my effort repairing the item . The seller and I both agreed on the refund why is it not possible? Sincerely, Kathleen Phone* **********

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Mercari

Damaged or Missing Item issue
Reported by GetHuman-kassraab
May 31st, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 3552 others
0 customers following this

Timeline

GetHuman-kassraab started working on this issue
May 31st 12:51pm

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