Theres several things I have issues about. A bad review that is on my page regarding a...

GetHuman5957903's customer service issue with Mercari from April 2021

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The issue in GetHuman5957903's own words
Theres several things I have issues about. A bad review that is on my page regarding a louie vautton vintage watch I sold, the customer gave me a horrible review and then apologized after the review was sent she did in fact get the watch working she was doing something wrong, but said she bought a piece if junk, but it remains on my page . As well as another bad review, I only have * and they are bogus. The second was a Squishmallow the customer said I purposely used Mercaris platform to deceive her , first of all she shouldve asked if the tag was in fact because she was a collector I didnt think to put tag was torn, she ripped me apart said I described it as a cow not a horse so she bought it anyway after looking at it she clearly thought it was a cow as well. So it remains on my page. I also have a pair of Jean's on there that the transaction is frozen

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Mercari

Customer service issue
Reported by GetHuman5957903
Apr 14th, 2021 - 3 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 4000 others
0 customers following this

Timeline

GetHuman5957903 started working on this issue
Apr 14th 12:54am

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