I am a seller on mercari app and I due to unforeseen things had a buyer who purchased o...

GetHuman5873375's customer service issue with Mercari from March 2021

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The issue in GetHuman5873375's own words
I am a seller on mercari app and I due to unforeseen things had a buyer who purchased one of my items and I was unable to ship it in a timely manner I would like to pay for the shipping in order to make up for that but I am unclear as to how to switch the shipping to being my responsibility rather than the purchasers responsibility if I can get an answer back I would appreciate it the new platform on makkari for contacting any sort of Representatives ***** by the way thank you

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Mercari

Customer service issue
Reported by GetHuman5873375
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 4139 others
0 customers following this

Timeline

GetHuman5873375 started working on this issue
Mar 22nd 2:13pm