I am a seller on mercari app and I due to unforeseen things had a buyer who purchased o...
GetHuman5873375's customer service issue with Mercari from March 2021
Help with my Mercari issue
First: share to improve GetHuman5873375's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5873375 may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman5873375's own words
I am a seller on mercari app and I due to unforeseen things had a buyer who purchased one of my items and I was unable to ship it in a timely manner I would like to pay for the shipping in order to make up for that but I am unclear as to how to switch the shipping to being my responsibility rather than the purchasers responsibility if I can get an answer back I would appreciate it the new platform on makkari for contacting any sort of Representatives ***** by the way thank you
GetHuman5873375 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman5873375 fixed the problem
We are waiting for GetHuman5873375 to fix the problem and share the solution with the rest of us customers.
Please help with my Mercari issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Mercari customer problems.