Item *m************I have been in contact with you regarding this item. It arrived bro...

GetHuman5670984's Damaged or Missing Item issue with Mercari from January 2021

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The issue in GetHuman5670984's own words
Item *m************I have been in contact with you regarding this item. It arrived broken. I paid for this item with my money in good faith of your company and your seller. I did not pay for a broken item or for shipping of a broken item. The item arriving to me broken was absolutely NO fault of mine. I am formally requesting that you resolve this problem in a more appropriate manner. I did not pay with credit and I should receive my FULL ( shipping and purchase price) refund in the same manner in which I paid. If this issue is not resolved appropriately I will assume that you are a business that does not offer buyer protection. This is completely unsatisfactory. I hope that you will resolve this appropriately and in a timely manner. Thank you*Tori Motteler

GetHuman5670984 did not yet indicate what Mercari should do to make this right.

How GetHuman5670984 fixed the problem

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What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
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Mercari

Damaged or Missing Item issue
Reported by GetHuman5670984
Jan 19th, 2021 - a month ago
Not resolved
Seen by 15 customers so far
Similar issue to 4141 others
0 customers following this

Timeline

GetHuman5670984 started working on this issue
Jan 19th 7:18pm
GetHuman5670984 indicated the issue is not fixed yet.
Jan 20th 12:07am

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