I purchased a iPad tablet and when I received it it was Apple ID locked so it does me n...

GetHuman5670759's Can't Contact Seller issue with Mercari from January 2021

Help with my Mercari issue
First: share to improve GetHuman5670759's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5670759 may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman5670759's own words
I purchased a iPad tablet and when I received it it was Apple ID locked so it does me no good I would like a refund. I tried to open a return request and it’s been over a week or two an still haven’t heard anything back from Mercari or the seller. Which I am very disappointed because I just wasted $** of my money for a paper weight

GetHuman5670759 did not yet indicate what Mercari should do to make this right.

I have an issue with Mercari too
How GetHuman5670759 fixed the problem

We are waiting for GetHuman5670759 to fix the problem and share the solution with the rest of us customers.

Please help with my Mercari issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Mercari customer problems.
What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
* n ******* I paid Mercari for a **** Lincoln when is deliveryI purchased an Apple Watch from someone on Mercari in the beginning of November...I purchased a A*** tablet from mercari but I had to return it because I could not...I purchased a motorcycle on Mercari invoice * ***********. When will it ship? It...Sony PS* Controller Dualshock * Wireless, purchased ***** from Mercari.*ID: m...I ordered a pie dish from Mercari. It was smashed when I received it. Mercari i...I purchased an Apple Watch for Christmas and the phone is locked ... so I need to...I bought an Apple Watch from a seller on Mercari and when I revived it everything...I've bought and item on Mercari, when I've received it I thought it looked fine...
FIX: I've talked to the worker about the situation. By emailing them, I've think t...Mercari sent me a email to rate my seller when my item was received, when I click...
FIX: Called and waited ** minutes to talk to a real person.
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Mercari

Can't Contact Seller issue
Reported by GetHuman5670759
Jan 19th, 2021 - a month ago
I have an issue with Mercari too
Not resolved
Seen by 1 customer so far
Similar issue to 4136 others
0 customers following this

Timeline

GetHuman5670759 started working on this issue
Jan 19th 6:23pm