I recently purchased a laptop from Mercia for school and gaming. In the description of...

GetHuman-gabeprim's Refund an Order issue with Mercari from October 2020

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Name, Order number, Billing address, and Email address
The issue in GetHuman-gabeprim's own words
I recently purchased a laptop from Mercia for school and gaming. In the description of the product it said it there were no known issues so I bought it. Once it arrived I found out there were some issues with the internal graphics card and it did not work properly. I contacted the seller and he gave me suggestions on how to fix the problem but they did not work after a couple of days of trying to fix it I was about to return the laptop during this time I did not rate or confirm the purchase so that way I could return the product. Has I logged back on to the website I see Mercia confirmed the purchase with me knowing and when I contacted them they said I confirmed the purchase so I could not get a refund but I never confirmed the purchase or rated the seller this is the order of number for the laptop m***********

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What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
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Mercari

Refund an Order issue
Reported by GetHuman-gabeprim
Oct 14th, 2020 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 4919 others
0 customers following this

Timeline

GetHuman-gabeprim started working on this issue
Oct 14th, 2020 6:40am

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