I bought a bundle from seller doozygirl for $** on ********. The package was returned t...

GetHuman-wiegwife's Missing Order issue with Mercari from September 2020

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The issue in GetHuman-wiegwife's own words
I bought a bundle from seller doozygirl for $** on ********. The package was returned to sender on ******** due to not enough postage. The seller states they have not received the package back. The order has since auto completed and the seller Was paid and I am out $*** shipping and the items I purchased. Please refund my money I can provide screenshots of the tracking proving my post office returned the package to sender.

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What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
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Mercari

Missing Order issue
Reported by GetHuman-wiegwife
Sep 8th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 5081 others
0 customers following this

Timeline

GetHuman-wiegwife started working on this issue
Sep 8th, 2020 11:58pm
GetHuman-wiegwife indicated the issue is not fixed yet.
Sep 9th, 2020 9:58pm

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