Our first attempt at "selling" on the Mercari site.*We indicagted that the buyer would...

GetHuman5048412's customer service issue with Mercari from July 2020

Help with my Mercari issue
The issue in GetHuman5048412's own words
Our first attempt at "selling" on the Mercari site.*We indicagted that the buyer would pay for shipping costs.*We have an interested party to an item. Printing up the mailing label, it indicates "BILL SELLER".*Have attempted to contact "customer service" for clarification TO NO AVAIL.*JUST LOOKING FOR CLARIFICATION ON PROCEDURES...NO RESPONSE FROM MERCARI SO FAR... Time is of the essence for this first "sale"

GetHuman5048412 did not yet indicate what Mercari should do to make this right.

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Mercari

Customer service issue
Reported by GetHuman5048412
Jul 9th, 2020 - 2 months ago
Fixed
Seen by 5 customers so far
Similar issue to 5451 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address

Timeline

GetHuman5048412 started working on this issue
Jul 9th 7:32pm
GetHuman5048412 confirmed the issue is fixed. Hooray!
Jul 13th 2:10pm

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