Can’t verify phone number

GetHuman-llah's customer service issue with Mercari from May 2020

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The issue in GetHuman-llah's own words
I’m trying to verify my phone number ... I am having trouble verifying my phone number. It says my phone number has already been registered to an account. I probably made a previous account when I was younger but never used it, I’m not sure. I’d really like to verify my phone number so I can finally complete all my verifications.
This is frustrating because I want others on the app to see that I am a trustworthy person... that way they buy from me.
This could be solved by helping me verify my phone number.
I’m a new customer but I’m focusing on selling items through this app. I didn’t expect verifying my number to be so difficult.
I’ve tried to verify my number. I’ve looked up ways to fix it. I’ve tried to use the help articles.
How GetHuman-llah fixed the problem

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What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
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Mercari

Phone verification
Customer service issue
Reported by GetHuman-llah
May 21st, 2020 - 3 years ago
Not resolved
Seen by 2038 customers so far
Similar issue to 5371 others
0 customers following this

Timeline

GetHuman-llah started working on this issue
May 21st, 2020 8:06am

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