Mercari was supposed to send Return Label. Contacted Mercari. Still no Return Label...

GetHuman4777416's Refund an Order issue with Mercari from May 2020

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The issue in GetHuman4777416's own words
Mercari was supposed to send Return Label. Contacted Mercari. Still no Return Label. So I mailed the Item back to look Seller before deadline. I called Seller immediately with Tracking*. I asked the Seller to Notify Mecari that the package was returned before the deadline despite not getting g a Return Lab from You!! She said ok. That she would Notify Mercari when it was received this past Saturday, May *th. So, I made contact with Mercari myself to nitify them of the Return. However, she Rejected the package!!! You guys costed me $***.**. You paid her without verifying if the package was returned or not! Despite your Gross Neglect, I still sent the item back before the Deadline! I want my money back as the item was MISREPRESENTED!!!!!!! VERY DISAPPOINTED IN MERCARI!!!@!

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Mercari

Refund an Order issue
Reported by GetHuman4777416
May 11th, 2020 - a year ago
Not resolved
Seen by 24 customers so far
Similar issue to 5183 others
0 customers following this

Timeline

GetHuman4777416 started working on this issue
May 11th, 2020 7:46pm

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