Hi. My name is Katina Harden. On May *, **** I purchased a *Guy Harvey* hat from a woma...

GetHuman-hardenka's Refund an Order issue with Mercari from May 2020

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The issue in GetHuman-hardenka's own words
Hi. My name is Katina Harden. On May *, **** I purchased a *Guy Harvey* hat from a woman by the name of ( DONNA MARIE). After I paid $**.** for the hat Donna wrote me a message saying she COULD NOT FIND THE HAT & SHE WOULD REFUND ME MY $**.** BACK TO MY MASTERCARD DEBIT CARD. THIS WAS ALL DONE WITHIN THE ** HOUR PERIOD THAT I SHOULD OF RECEIVED MY REFUND TO BE PUT BACK ON MY MASTERCARD. I HAVE CALLED MY CARD SEVERAL TIMES SINCE YESTERDAY AND MY MONEY HAS **NOT** BEEN REFUNDED TO MY MASTERCARD!! I AM ON DISABILITY AND I DESPERATELY NEED MY $**.** REFUND PUT BACK ON MY MASTERCARD ASAP!!!! MY TELEPHONE* IS (***)***-**** PLEASE EMAIL ME AT *****@***.com or PLEASE call me so I can get my refund that is owed to me as soon as possible. I DESPERATELY need my money put back on my Mastercard TODAY!!!!! THANK YOU* KATINA HARDEN. AND I HAVE WRITTEN * OTHER MESSAGES BESIDES THIS ONE TO MERCARI AND NOBODY HAS TRIED TO GET IN TOUCH WITH ME ABOUT MY REFUND. I AM VERY UPSET AND I FEEL I HAVE BEEN COMPLETELY IGNORED BY MERCARI..... PLEASE CONTACT ASAP SO WE CAN GET THIS PROBLEM RESOLVED.. KATINA HARDEN

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Mercari

Refund an Order issue
Reported by GetHuman-hardenka
May 8th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5139 others
0 customers following this

Timeline

GetHuman-hardenka started working on this issue
May 8th 5:42pm

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