I went to buy a used xbox and found one for *** original model.....i bought one previou...

GetHuman-aanlbc's customer service issue with Mercari from April 2020

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The issue in GetHuman-aanlbc's own words
I went to buy a used xbox and found one for *** original model.....i bought one previous around the same price when i read the listing the listing made it seem like the functionality of the controller was in question not the xbox itself.....i got a message from the seller but did not know nor see it till today when i went to request a refund and well now i have this broken xbox the main system for ***.** no way i want to get a refund and have messaged seller back and tried to return item that tells me isnt returnable how is this buyer protection first time ever using this app and if i lose ***.** ill never use this app ever again terrible no customer service for this site.....i want a refund if you truely have buyer protection ill be contacting paypal to let them.know of this as well to try and get the money i lost on something that should of just went to the trash when you move this xbox around it sounds like theres loose pieces so prob missing parts but i dont wanna open it and find out and void the return in anyway please help

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Mercari

Customer service issue
Reported by GetHuman-aanlbc
Apr 21st, 2020 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 4750 others
0 customers following this

Timeline

GetHuman-aanlbc started working on this issue
Apr 21st, 2020 5:45pm

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