I ordered a pie dish from Mercari. It was smashed when I received it. Mercari is no l...

GetHuman-bkarlsen's customer service issue with Mercari from April 2020

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The issue in GetHuman-bkarlsen's own words
I ordered a pie dish from Mercari. It was smashed when I received it. Mercari is no longer answering their phone. I tried to fill out a return form but it does not seem to exist. The order * is m**********. I would like a return authorization and a refund.

GetHuman-bkarlsen did not yet indicate what Mercari should do to make this right.

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Mercari

Customer service issue
Reported by GetHuman-bkarlsen
Apr 17th, 2020 - 8 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 4673 others
0 customers following this

Timeline

GetHuman-bkarlsen started working on this issue
Apr 17th 7:14pm
GetHuman-bkarlsen indicated the issue is not fixed yet.
Apr 18th 11:12pm
GetHuman-bkarlsen indicated the issue is not fixed yet.
Apr 20th 7:25pm
GetHuman-bkarlsen indicated the issue is not fixed yet.
Apr 20th 7:26pm

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