I purchased an item, I ask the buyer one question if they were adult women’s shoes. The...

GetHuman-shaeblai's customer service issue with Mercari from January 2020

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The issue in GetHuman-shaeblai's own words
I purchased an item, I ask the buyer one question if they were adult women’s shoes. The seller said they were but I received them and they are a six y. (Kids youth size) they are a size and a half to large. I will not be keeping the shoes I would like a shipping label to return them charged to the seller or I can return the box to the sender. I would like a quick reply due to only having * days to process the return but through the forums I havnt got the help I need. I called but I just get an option to leave messages which I did, yet did not receive a call back. Thank you.

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Mercari

Customer service issue
Reported by GetHuman-shaeblai
Jan 24th, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 3881 others
0 customers following this
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GetHuman-shaeblai started working on this issue
Jan 24th 9:15am

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