I sold item on mercari which was listed as “free shipping” but buyer has agreed to pay...

GetHuman-ssickle's customer service issue with Mercari from December 2019

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The issue in GetHuman-ssickle's own words
I sold item on mercari which was listed as “free shipping” but buyer has agreed to pay shipping on top of the sale price. How can i get credit for mailing costs when i print the ups lable? Or do i send it COD?

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Mercari

Customer service issue
Reported by GetHuman-ssickle
Dec 20th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 3508 others
0 customers following this

Timeline

GetHuman-ssickle started working on this issue
Dec 20th, 2019 5:35pm
GetHuman-ssickle indicated the issue is not fixed yet.
Dec 20th, 2019 10:56pm

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