I ordered a pair of ladies Durango cowboy boots for $ **.** last month. The money has b...

GetHuman-melyeatt's Missing Order issue with Mercari from December 2019

Help with my Mercari issue
The issue in GetHuman-melyeatt's own words
I ordered a pair of ladies Durango cowboy boots for $ **.** last month. The money has been taken out of my credit card account and I never received them. The seller was listed out of Harper's Ferry, West Virginia. I cannot get hold of anyone. I would like my merchandise or my money refunded. They were listed as a size * ***. Ironically there is a pair strikingly the same listed as a size * on your site for the same price under a Miss V. Please advise. *Sincerely, *Melanie Yeatts

GetHuman-melyeatt did not yet indicate what Mercari should do to make this right.

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Mercari

Missing Order issue
Reported by GetHuman-melyeatt
Dec 19th, 2019 - a year ago
Fixed
Seen by 5 customers so far
Similar issue to 3498 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address

Timeline

GetHuman-melyeatt started working on this issue
Dec 19th, 2019 11:54pm
GetHuman-melyeatt indicated the issue is not fixed yet.
Dec 21st, 2019 12:29am
GetHuman-melyeatt confirmed the issue is fixed. Hooray!
Dec 23rd, 2019 12:10am
GetHuman-melyeatt confirmed the issue is fixed. Hooray!
Dec 23rd, 2019 12:10am