I cannot get fully into my account I've updated app but having a balance on your accoun...

GetHuman-de_ca's customer service issue with Mercari from November 2019

Help with my Mercari issue
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The issue in GetHuman-de_ca's own words
I cannot get fully into my account I've updated app but having a balance on your account I went to change password I have t.b.i traumatic brain Injury from an incident overseas but even my wife said the password should have been @Fuckingmercari or @Fuckung Yahoo now I can't access anything except buying and my balance shows deleting and reinstalling app would be best option but without my password I would be completely locked out I've been trying to fix this for over a week and cannot get help because I also had an open support ticket on an item but I just want to get my account back

GetHuman-de_ca did not yet indicate what Mercari should do to make this right.

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What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
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Mercari

Customer service issue
Reported by GetHuman-de_ca
Nov 7th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 13186 others
0 customers following this

Timeline

GetHuman-de_ca started working on this issue
Nov 7th, 2019 7:10pm

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