I have been a buyer for a longtime and I have never received my money back for any canc...

GetHuman-lovested's Refund an Order issue with Mercari from November 2019

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The issue in GetHuman-lovested's own words
I have been a buyer for a longtime and I have never received my money back for any cancellation either of my doing or the seller's. *Here are the items that need to be refunded:**) WV slides cancelled on *******) Men's Pride sandals cancelled on *******) She reads Truth Bible cancelled on ***** $****) Collection of ** Joyce Meyer Books cancelled on **** $**.***Something is terribly wrong. The bank states that these credits have not come through so that means you are not putting the money back into my account. This is a debit card so the charge has to go back on my card.*Check the $** Bible for example. This charge never fell off and it went through and so I paid it. I paid for them all so please help.*I don't want to hear the standard response that it takes ** days because nothing will happen. It occurred several months ago also and I have never ever received credits from Mercari.*Forget the dates I have given you and just check and see that you put the money back into my account. I think you are treating this like a credit card where the charge just falls off but with a debit card you have to actually put the money back into the account.*Please help me as I am paying for stuff that has been cancelled. *Remember with a debit card you have to reverse the charge not just let it fall off....the bank is not holding any money and this only happens with Mercari.....other places it is within * days with no problem....please check each item and I look forward to all my money back.*Thanks*Melinda B. Calis

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Mercari

Refund an Order issue
Reported by GetHuman-lovested
Nov 6th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 13167 others
0 customers following this

Timeline

GetHuman-lovested started working on this issue
Nov 6th, 2019 8:03pm