Item name: UGGs no button Pull On Sweater Boots*Item ID: m*************Hi Grama Carr**T...

GetHuman3771264's customer service issue with Mercari from October 2019

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The issue in GetHuman3771264's own words
Item name: UGGs no button Pull On Sweater Boots*Item ID: m*************Hi Grama Carr**Thanks for being part of the Mercari community! We’re committed to keeping our marketplace safe, so we’ve created the Prohibited Items Policy to help guide our users.**One of your listings was flagged because it did not contain sufficient proof of the item’s authenticity. We have removed this item and any similar items from your listings. You may repost the item, but we request that you include clear images of the item's serial number or brand authenticity markings in the listing.**You may also provide clear images of the interior, exterior, front, and*or back of the item. Please take these photos yourself, as we do not allow stock photos to be the only images included in a listing.**Please note, if the listing was purchased, the transaction may be completed. However, per our Terms of Service, we may hold your funds and review your transactions.**We appreciate your help to make Mercari a safe marketplace. Please review Mercari’s Prohibited Items Policy: https:**www.mercari.com*prohibited*items*.**Thanks for your understanding,*Team Mercari

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Mercari

Customer service issue
Reported by GetHuman3771264
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 12720 others
0 customers following this

Timeline

GetHuman3771264 started working on this issue
Oct 15th, 2019 8:04pm

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