I sent a message to Boops Boutique on **-**-‘**, about a *** Fifth Floral Fete China Set (* piece), I ordered from them that arrived broken. I tried to send it through Mercari, and I have had No Response. When I try to click onto Boops Boutique, a message comes up that this is an Invalid Address. That’s very strange* as, I have NO issues with Etsy or Ebay ever. I’ve tried so many times to let Mercari & Boops Boutique know about this broken item, to no avail. I sent Mercari a message appr. ** minutes ago with the Item *, Price, Date, And that i wish a Total Refund for this Order ID *m***********, ordered appr. **-**-****. Price was:$**.***$**.** s*h*$**.** total payment through VISA. Also, I tried to use PayPal, but your online site stated you were having problems onsite. I see you still are having online site problems* as, I still can’t click onto Boops Boutique, Order Details, and several more titles without it stating Invalid Address. Please message me as to how you are going to reimburse my payment of $**.**. Thank you.
GetHuman-dgspark did not yet indicate what Mercari should do to make this right.