I sent a message to Boops Boutique on **-**-‘**, about a *** Fifth Floral Fete China Se...

GetHuman-dgspark's Damaged or Missing Item issue with Mercari from August 2019

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The issue in GetHuman-dgspark's own words
I sent a message to Boops Boutique on **-**-‘**, about a *** Fifth Floral Fete China Set (* piece), I ordered from them that arrived broken. I tried to send it through Mercari, and I have had No Response. When I try to click onto Boops Boutique, a message comes up that this is an Invalid Address. That’s very strange* as, I have NO issues with Etsy or Ebay ever. I’ve tried so many times to let Mercari & Boops Boutique know about this broken item, to no avail. I sent Mercari a message appr. ** minutes ago with the Item *, Price, Date, And that i wish a Total Refund for this Order ID *m***********, ordered appr. **-**-****. Price was:$**.***$**.** s*h*$**.** total payment through VISA. Also, I tried to use PayPal, but your online site stated you were having problems onsite. I see you still are having online site problems* as, I still can’t click onto Boops Boutique, Order Details, and several more titles without it stating Invalid Address. Please message me as to how you are going to reimburse my payment of $**.**. Thank you.

GetHuman-dgspark did not yet indicate what Mercari should do to make this right.

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Mercari

Damaged or Missing Item issue
Reported by GetHuman-dgspark
Aug 6th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 11360 others
0 customers following this

Timeline

GetHuman-dgspark started working on this issue
Aug 6th, 2019 12:57am
GetHuman-dgspark indicated the issue is not fixed yet.
Aug 14th, 2019 3:51am

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