(Lucchese boots posted on Mercari by DustyB)*My unanswered and continuing concern is th...

GetHuman-carcruml's customer service issue with Mercari from August 2019

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The issue in GetHuman-carcruml's own words
(Lucchese boots posted on Mercari by DustyB)*My unanswered and continuing concern is that the Mercari receipt on my sold item continues to show the original asking price of $** rather than the actual selling price of $**. My buyer received the boots on ******. I do not want her to be over charged. I asked this question five separate times and received responses that were vague and provided scripted information that did not apply to my question. I am new to Mercari and may not understand all their procedures, but I would have appreciated an answer. ********Copy of last communication with Mercari:**Problem is not solved, question is unanswered. I am still concerned that the $ amount on the receipt does not match the accepted, hopefully confirmed price of $**. I’m giving up on getting an answer. If there is a dispute I have screenshots to document my attempts. I will ship the boots without your answer and confirm shipment when completed. I’m probably as frustrated as you are Kevin and Team Mercari.

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Mercari

Customer service issue
Reported by GetHuman-carcruml
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 11325 others
0 customers following this

Timeline

GetHuman-carcruml started working on this issue
Aug 4th, 2019 3:25pm