Mercari sent me a email to rate my seller when my item was received, when I click rate...

GetHuman-huskrbb's customer service issue with Mercari from July 2019

Help with my Mercari issue
The issue in GetHuman-huskrbb's own words
Mercari sent me a email to rate my seller when my item was received, when I click rate seller it says order canceled. I want to make sure my seller gets paid.
GetHuman-huskrbb did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-huskrbb fixed the problem
Called and waited ** minutes to talk to a real person.
Please help with my Mercari issue
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Mercari

Customer service issue
Reported by GetHuman-huskrbb
Jul 13th, 2019 - a mon ago
I have an issue with Mercari too
Fixed
GetHuman-huskrbb shared how to fix
Seen by 11 customers so far
Similar issue to 10919 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address
Timeline
GetHuman-huskrbb started working on this issue
Jul 13th 2:20am
GetHuman-huskrbb indicated the issue is not fixed yet.
Jul 15th 12:17pm
GetHuman-huskrbb indicated the issue is not fixed yet.
Jul 15th 12:17pm
GetHuman-huskrbb indicated the issue is not fixed yet.
Jul 15th 12:19pm
GetHuman-huskrbb confirmed the issue is fixed. Hooray!
Jul 16th 2:57am