I made an offer on an item that is listed as “unopened.” The seller accepted the offer...
GetHuman-jjsp's customer service issue with Mercari from May 2019
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The issue in GetHuman-jjsp's own words
I made an offer on an item that is listed as “unopened.” The seller accepted the offer then proceeded to send a message stating the item was opened (probably used) then immediately claimed it was shipped so I could not cancel. If they could not provide the item as listed, they should not have accepted my offer. I feel this is a scam & I want the transaction stopped. I am a regular, long time user of Mercari & I know this isn’t allowed. Please help.
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