Your Web site offered me a list of items to pick from if I posted four items myself so...

GetHuman-drjekyll's customer service issue with Mercari from May 2019

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The issue in GetHuman-drjekyll's own words
Get a replacement, we had an arrangement I held up my end. Therefore u(marcari) should replace said item.... i found several listings for the same item with free shipping at or less than the price of the Item chosen. ... Your Web site offered me a list of items to pick from if I posted four items myself so as soon as I post the for items and pick my free item which I was very excited about an took time out of my day for you(marcari) contact me and tell me that the order had been canceled and offer me a **% off a purchase of $** or more coupon which only upset me considering that in order to get what an equal value I'd have to spend approximately $*** an purchase with your website who cant honor an agreement and so I feel like you just played me because you got me to take my time out the post new items with the promise of an item and now I don't get **** but to spend more money
It was a business arrangement no matter how small u was a company should always honor ur claim
All I want is what I had been promised a morphe **v eyeshadow palette
My world revolves around fashion,beauty, and savings. Plus I have unused items to grow ur site as well as many item I'd like to purchase in the foreseeable future
Several email an a call to customer service
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Mercari

Morphe **v pallet
Customer service issue
Reported by GetHuman-drjekyll
May 20th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 9717 others
0 customers following this

Timeline

GetHuman-drjekyll started working on this issue
May 20th, 2019 10:04pm
GetHuman-drjekyll indicated the issue is not fixed yet.
May 21st, 2019 2:36am
GetHuman-drjekyll indicated the issue is not fixed yet.
May 21st, 2019 2:39am
GetHuman-drjekyll indicated the issue is not fixed yet.
May 21st, 2019 3:40pm
GetHuman-drjekyll indicated the issue is not fixed yet.
May 21st, 2019 3:55pm
GetHuman-drjekyll indicated the issue is not fixed yet.
May 21st, 2019 10:53pm
GetHuman-drjekyll indicated the issue is not fixed yet.
May 23rd, 2019 6:06pm
GetHuman-drjekyll indicated the issue is not fixed yet.
May 24th, 2019 4:07am

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