I purchased a bottle of “*.*oz bottle of ”Authentic” Lanc*me La Vie Est Belle”... or so...

GetHuman2955379's customer service issue with Mercari from May 2019

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The issue in GetHuman2955379's own words
I purchased a bottle of “*.*oz bottle of ”Authentic” Lanc*me La Vie Est Belle”... or so I thought. It’s definitely a fake bottle. **I would like to request that a refund be issued for the following transaction. This perfume was advertised as a *.* Oz bottle of Authentic La Vie Est Belle. This is a fake that appears to be similar to the bottle*packaging that Lanc*me had in **** but it is not exact. It’s definitely not by Lanc*me as advertised and it is cheap and stinky! This is definitely the second fake that I’ve purchased from your website. I have severe allergies and this smells like ****! Please review this seller and issue a return label and refund! I can’t be the only person that they are ******** over! I can’t even resell this! It’s awful! I tried to click on request a refund but it says it is not an eligible item for one. It should be because it’s counterfeit for sure! Please help! **Item ID: m*************Thank you.

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Mercari

Customer service issue
Reported by GetHuman2955379
May 20th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 9704 others
0 customers following this

Timeline

GetHuman2955379 started working on this issue
May 20th, 2019 6:34pm