mercari*Good news, vintage sales.*Your mail carrier says m*********** was delivered. Th...

GetHuman2935738's customer service issue with Mercari from May 2019

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The issue in GetHuman2935738's own words
mercari*Good news, vintage sales.*Your mail carrier says m*********** was delivered. The buyer has * days to Confirm it and rate you.**Here’s What to Expect**In ** hours, we’ll request a rating on your behalf. If the buyer doesn’t respond by day *, we’ll assign a rating so you can get paid.**Thanks for using Mercari!***Item Details**Name**Gucci Jordan coat**ID**m*************Buyer**booker**Payment Details**Item price**$***.****Selling Fee**$**.****Shipping Fee**$*.****You've Earned**$***.****Delivery Info**Ship Method**Self**Tracking Number******************Tracking may take up to ** hours to update.**Thanks for using Mercari!**Team Mercari**Questions?**Find additional tips for Sellers, check out our Help Center*** **** Mercari, Inc.**PO Box *****, Palo Alto, CA *******Please don't reply to this email - we won't get it. *My buyer won't rate me he got a whole bunch of Michael Jordan stuff he is unresponsive I just want and Mercari says if unresponsive or don't ask for a return they will give you a Mecari rating purchase was *** dollars Mecari got ** so I get *** please help me I'm very aggravated its not right I just review and trust pilot and posted to YouTube FacebookTwitter please help me get my $***

GetHuman2935738 did not yet indicate what Mercari should do to make this right.

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Mercari

Customer service issue
Reported by GetHuman2935738
May 20th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 9686 others
0 customers following this

Timeline

GetHuman2935738 started working on this issue
May 20th, 2019 5:20am
GetHuman2935738 indicated the issue is not fixed yet.
May 20th, 2019 5:20am

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