---------- Forwarded message ---------*From: Mercari ******@***.com**Date: Wed, Sep...

GetHuman2935738's customer service issue with Mercari from May 2019

Help with my Mercari issue
The issue in GetHuman2935738's own words
---------- Forwarded message ---------*From: Mercari ******@***.com**Date: Wed, Sep *, ****, *:** PM*Subject: Delivered to Buyer: Gucci Jordan coat.*To: ******@***.com**** mercari*Good news, vintage sales.*Your mail carrier says m*********** was delivered. The buyer has * days to Confirm it and rate you.**Here’s What to Expect**In ** hours, we’ll request a rating on your behalf. If the buyer doesn’t respond by day *, we’ll assign a rating so you can get paid.**Thanks for using Mercari!***Item Details**Name**Gucci Jordan coat**ID**m*************Buyer**booker**Payment Details**Item price**$***.****Selling Fee**$**.****Shipping Fee**$*.****You've Earned**$***.****Delivery Info**Ship Method**Self**Tracking Number******************Tracking may take up to ** hours to update.**Thanks for using Mercari

GetHuman2935738 did not yet indicate what Mercari should do to make this right.

How GetHuman2935738 fixed the problem
Mercari ******@***.com**Date: Wed, Sep *, ****, *:** PM*Subject: Delivered to Buyer: Gucci Jordan coat.*To: ******@***.com**** mercari*Good news, vintage sales.*Your mail carrier says m*********** was delivered. The buyer has * days to Confirm it and rate you.**Here’s What to Expect**In ** hours, we’ll request a rating on your behalf. If the buyer doesn’t respond by day *, we’ll assign a rating so you can get paid.**Thanks for using Mercari!***Item Details**Name**Gucci Jordan coat**ID**m*************Buyer**booker**Payment Details**Item price**$***.****Selling Fee**$**.****Shipping Fee**$*.****You've Earned**$***.****Delivery Info**Ship Method**Self**Tracking Number******************Tracking may take up to ** hours to update.**Thanks for using Mercari it has not been fixed and I want help get my $*** please
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Mercari

Customer service issue
Reported by GetHuman2935738
May 20th, 2019 - 2 years ago
Fixed
GetHuman2935738 shared how to fix
Seen by 7 customers so far
Similar issue to 9683 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address

Timeline

GetHuman2935738 started working on this issue
May 20th, 2019 4:56am
GetHuman2935738 indicated the issue is not fixed yet.
May 20th, 2019 4:56am
GetHuman2935738 confirmed the issue is fixed. Hooray!
May 20th, 2019 4:57am

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