I’ve had issues from a buyer. He has a apparently broke my item and tried to glue it. N...

GetHuman2873025's customer service issue with Mercari from May 2019

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The issue in GetHuman2873025's own words
I’ve had issues from a buyer. He has a apparently broke my item and tried to glue it. Nothing was broke when it was shipped. I have many pictures of the item working before it was shipped. I do not want this item return and be stuck with something destroyed. It wasn’t destroyed when it was shipped and I have proof. I just want to get paid from this. I have a double car storage unit worth of items I want to sell on here. I need to get this resolved. I have proof this persons trying to scam me. Please get back with me ASAP. Thank you so much.
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Mercari

Customer service issue
Reported by GetHuman2873025
May 8th, 2019 - a mon ago
I have an issue with Mercari too
Not resolved
Seen by 4 customers so far
Similar issue to 9265 others
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GetHuman2873025 started working on this issue
May 8th 6:14pm