I purchased an NBA Jersey that stated it was licensed on the description. I received i...

GetHuman2626922's refund request issue with Mercari from March 2019

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I purchased an NBA Jersey that stated it was licensed on the description. I received it and although it looked authentic I did rate the seller. Later on in the day my husband noticed it was a counterfeit Jersey. I am very disappointed that its a fake and even more disappointed that I can't get a refund after rating the seller. There are more of these Jerseys on your app. Pls take care of this issue.
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Mercari

refund request issue
Reported by GetHuman2626922
Mar 29th, 2019 - 6 mons ago
I have an issue with Mercari too
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Seen by 6 customers so far
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Timeline
GetHuman2626922 started working on this issue
Mar 29th 5:10am
GetHuman2626922 confirmed the issue is fixed. Hooray!
Mar 30th 5:32am