On March **, **** I ordered a bottle of Versace Yellow Diamond Perfume. After several d...

GetHuman-lulamars's customer service issue with Mercari from March 2019

6 views
 | 
458 similar
 | 
0 following
Help with my Mercari issue
First: share to improve GetHuman-lulamars's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lulamars's next move: talk to Mercari when they open.
Mercari's call center is closed now. We will send GetHuman-lulamars a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-lulamars may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman-lulamars's own words
On March **, **** I ordered a bottle of Versace Yellow Diamond Perfume. After several days, I haven’t received the item so I contacted the seller. Today, March **, ****, USPS updates the tracking to state “dead mail, item undeliverable and unable to return to sender.” I contacted USPS in Sedalia and spoke to Wendy who stated they received a piece of paper with a tracking number, but no package. I am request a full refund in the amount of $**.**. I am no longer interested in purchasing the item.
GetHuman-lulamars did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-lulamars fixed the problem
We are waiting for GetHuman-lulamars to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lulamars fixes it.
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman-lulamars
Mar 28th, 2019 - a mon ago
I have an issue with Mercari too
Not resolved
Seen by 6 customers so far
Similar issue to 458 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lulamars started working on this issue
Mar 28th 1:17am