I received my dr Dre Beats studio beats red and it’s waiting for a rating and there is...
GetHuman2596632's Refunds and returns issue with Mercari from March 2019
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The issue in GetHuman2596632's own words
I received my dr Dre Beats studio beats red and it’s waiting for a rating and there is a rattle in the right ear piece and also the button is stuck inward. There is definitely something broken bc it’s staticky like a bad connection. I’d like to return my item and it keeps saying “This item doesn’t qualify for a return” This was not stated anywhere before purchase and this is an Easter gift. I’m hoping this isn’t true. I have talked up your sale site to anyone who uses eBay to switch and have said your just as fast as amazon and this is my first time I’ve ever had to return an item. I’m hoping you can help me
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