**** my name is Andrew Astle I bought an iPhone * from a guy on the app name mr .positi...

GetHuman2464443's customer service issue with Mercari from March 2019

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman2464443's own words
**** my name is Andrew Astle I bought an iPhone * from a guy on the app name mr .positive and I just got into town yesterday from Wyoming. I live in Utah and was happy tor see my item the problem is that when I tried putting my SIM card in it, the phone it wouldn’t take the SIM card. So I took it to my carrier T-Mobile and they said the phone is either reported stolen so you can’t do anything about it with us or it really isn’t unlocked like the guy I bought it from said.
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Mercari

Customer service issue
Reported by GetHuman2464443
Mar 12th, 2019 - 5 mons ago
I have an issue with Mercari too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman2464443 started working on this issue
Mar 12th 8:34pm